Our Methodology

A proven three-phase approach that ensures thorough analysis, effective implementation, and sustainable results.

Preliminary Survey

3–6 weeks

A rapid, practical and comprehensive review of performance, highlighting areas and opportunities for improvement. Often described as operational due diligence.

Analysis of current operations and performance
Identification of improvement opportunities
Quantification of potential benefits in financial terms
Development of implementation blueprint
Presentation to senior management

Implementation Phase

5–9 months

Implementation of the blueprint designed during the Preliminary Survey to achieve the identified improvements.

Detailed implementation planning
Systems and process redesign
Management and supervisory training
Hands-on implementation support
Performance monitoring and adjustment

Business Development Services

1–3 months

Continued support to ensure sustainability of improvements and development of further opportunities.

Sustainability reviews and follow-up
Continued coaching and support
Identification of new improvement areas
Culture of continuous improvement
Strategic advice and guidance

Phase 1: Preliminary Survey

The Preliminary Survey is a rapid, practical, and comprehensive review of performance, highlighting areas and opportunities for improvement. Often described as "operational due diligence," it provides the foundation for all subsequent work.

Typically lasting 3-6 weeks, the Preliminary Survey involves our consultants working closely with your management and staff to understand current operations, identify improvement opportunities, and quantify potential benefits.

The output is a detailed blueprint for improvement, including specific recommendations, implementation plans, and projected financial returns.

Phase 2: Operations Phase

The Operations Phase is where improvements are implemented. Our consultants work full-time alongside your people to design and install new systems, processes, and ways of working.

Typically lasting 5-9 months, the Operations Phase focuses on hands-on implementation. We don't just tell you what to do – we work with you to make it happen.

Throughout this phase, we monitor progress against targets, adjust approaches as needed, and ensure that improvements are properly embedded in the organization.

Phase 3: Business Development Services

Business Development Services provide ongoing support to ensure the sustainability of improvements and the development of further opportunities.

This phase involves periodic reviews, continued coaching and support, and the identification of new areas for improvement. It ensures that the gains achieved during the Operations Phase are maintained and built upon.